Session 19: Room 270 | ||
Sunday PMCost of quality as a management tool | ||
| Sponsor: | Quality Assurance Division | |
| Cosponsor(s): | Marketing & Management Division | |
| Moderator(s): | F. J. F. Germino, F. Germino & Assocs., Inc R. M. Lapin, Zehren Friedman Assocs. | |
| Time: | 1:30 PM | |
| 1:30 PM | Introductory Remarks | |
| 1:35 PM | 19-1 | ISO 9000 and cost of quality D. J. REINHARDT |
| 2:05 PM | 19-2 | What is cost of quality? L. A. WILSON |
| 2:20 PM | 19-3 | How industry uses cost of quality R. M. LAPIN |
| 2:35 PM | 19-4 | Six sigma program of corrective action S. CZARNIAK |
| 2:50 PM | 19-5 | Taking corrective action to the shop floor L. D. HESTER |